Terms of Service

Last Updated: August 4th, 2026

These Terms of Service constitute a legally binding agreement (the "Agreement") between you and ROUXTE PAY, its representatives, affiliates, officers and directors (collectively, “Rouxte Pay," "we," "us" or "our") governing your use of the Rouxte Pay applications, websites, technology, facilities, and platform.

PLEASE BE ADVISED: THIS AGREEMENT CONTAINS PROVISIONS THAT

GOVERN HOW CLAIMS BETWEEN YOU AND ROUXTE PAY CAN BE

BROUGHT (SEE SECTION 15 BELOW). THESE PROVISIONS WILL, WITH

LIMITED EXCEPTION, REQUIRE YOU TO: (1) WAIVE YOUR RIGHT TO A

JURY TRIAL, AND (2) SUBMIT CLAIMS YOU HAVE AGAINST ROUXTE

PAY TO BINDING AND FINAL ARBITRATION ON AN INDIVIDUAL

BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, GROUP

OR REPRESENTATIVE ACTION OR PROCEEDING. By entering into this Agreement, and/or by using or accessing the Rouxte Pay App and/or Website, you expressly acknowledge that you understand this Agreement (including the dispute resolution and arbitration provisions in Section 15) and accept all of its terms.

IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND

CONDITIONS OF THIS AGREEMENT, YOU MAY NOT USE OR ACCESS

THE ROUXTE PAY APPLICATION OR ANY OF THE SERVICES

PROVIDED BY ROUXTE PAY. If you use Rouxte Pay in another country, you agree to be subject to Rouxte Pay’s terms of service for that country. If you are accessing or using Rouxte Pay to access or use services on behalf of an organization contracted with Rouxte Pay, your access and use is governed by the contract between Rouxte Pay and your organization. When using the Rouxte Pay, you also agree to conduct yourself in accordance with our Community Guidelines, which shall form part of this Agreement between you and Rouxte Pay. List of Sections in this Agreement: 1) The Rouxte Pay Application and Website 2) Modifications to this Agreement 3) Eligibility

4) Charges 5) Rouxte Pay Communications 6) Your Information 7) Restricted Activities 8) Representations, Warranties, and Agreements 9) Intellectual Property 10) Disclaimers 11) State and Local Disclosures 12) Indemnity 13) Limitation of Liability 14) Term and Termination 15) Dispute Resolution and Arbitration Agreement 16) Choice Of Forum and Class-Action and Coordinated-Action Waiver For Non- Arbitrated Claims 17) Confidentiality 18) Relationship with Rouxte Pay 19) Third Party Services 20) General

1. THE ROUXTE PAY APPLICATION & WEBSITE

Rouxte Pay is a mobile app (iPhone and Android) for asking the people you trust for a helping hand. Users write a request once (Examples: “anyone heading out? need milk” or “anyone heading to Spelman in Atlanta? Need to get jacket to my daughter in college” or “anyone headed to Dallas, Tx? Need to send grandmother a quilt”), choose exactly which of your contacts it goes to, and they get an instant notification. If no one responds within five minutes, the app sends a single gentle reminder to the people who haven’t yet replied. When someone accepts, a private chat opens between the two of you and two-way live location turns on for the length of the request, then switches off automatically when it’s marked done. It is private by design; As a result, there is no public feed, no discovery of strangers, and requests only ever go to the specific people of your choosing. Rouxte Pay is a one-time paid app — no subscriptions and no advertising. As a User, you authorize Rouxte Pay to access your Contacts in order to connect you with your trusted contacts for item transport as personal favors based on factors such as item location, contact location, item destination, User preferences, regulatory or other third-party requirements, and to cancel an existing item request based on the same or other considerations. Any decision by a User to offer or accept items is a decision made in such User's sole discretion.

2. MODIFICATIONS TO AGREEMENT

Rouxte Pay reserves the right to modify the terms and conditions of this Agreement, including by changing or deleting existing terms or by adding new ones, and such modifications shall be binding on you upon your acceptance of the modified Agreement. Continued use of Rouxte Pay after modifications to this Agreement shall constitute your acceptance of such modifications.

3. ELIGIBILITY

Rouxte Pay may only be used by individuals who have the right and authority to enter into this Agreement and are fully able and competent to satisfy the terms, conditions, and obligations herein. Rouxte Pay is not available to Users who have had their User account temporarily or permanently deactivated. You may not allow other persons to use your User account, you agree that you are the sole authorized user of your User account, and you may not use your User account on behalf of any third party, except as otherwise expressly permitted by Rouxte Pay. To use Rouxte Pay, each User shall create a User account. Rouxte Pay reserves the right to deactivate any additional or duplicate accounts. By becoming a User, you represent and warrant that you are at least 16 years old. Notwithstanding the foregoing, minors who are 16-17 years old may become Users under the following conditions: If you are the parent or legal guardian of a 16- or 17-year-old minor, you may create a User account for such minor to use the Rouxte Pay and subject to the following requirements and restrictions: (a) you determine that Rouxte Pay is suitable for the minor, (b) you ensure that the minor's use of Rouxte Pay is done in compliance with and acknowledgement of all applicable safety instructions and warnings in this Agreement, AND (c) you explain the terms of this Agreement to the minor. By creating a User account for such minor, you hereby give permission and consent to the Agreement on the minor's behalf, you expressly guarantee the minor's acceptance, and your own acceptance, of the terms of this Agreement, and you shall assume any and all responsibility and liability for the minor's use of Rouxte Pay as provided by the terms of this Agreement. You will be responsible for any breach of the above representations, warranties and/or this Agreement, and/or any attempt of the minor to disaffirm this Agreement. Furthermore, you hereby represent that you

are fully authorized to execute this Agreement on behalf of yourself and all other parents or legal guardians of the minor.

4. CHARGES

As a User, you understand that request or use of Rouxte Pay is contingent upon paying a one time fee of $12.99 (“Charges") in order to download the Application onto the Device of your choosing. Charges at initial download are associated with User Account, not with User Device or User individuals. If you download the Application on your Device Account, and then choose to delete your Device Account which contains your mobile apps (Ex. Apple ID, Google Play), in any manner, you may be prompted by your Device Courier to create a new Account in order to access the Application. In the event that this happens, your device may prompt you to re-download the Rouxte Pay app and re-initiate the one time fee of $12.99. In this case, you must create a new Account (ex. Apple ID, Google Play), redownload the app using your new Device account, and pay the fee of $12.99 again in order to access Rouxte Pay. No Refunds. All Charges are non-refundable except to the extent required by law. This no-refund policy shall apply at all times regardless of your decision to terminate usage of Rouxte Pay.

5. ROUXTE PAY COMMUNICATIONS

By entering into this Agreement or using Rouxte Pay, you agree to receive communications from us, our affiliates, or our third-party partners, at any of the phone numbers provided to us by you or on your behalf, and also via text messages, calls, and push notifications at any time (including between the hours of 9 p.m. and 8 a.m., local time). Communications from Rouxte Pay may include but are not limited to: operational communications concerning your User account or use of Rouxte Pay, updates concerning new and existing features. Transactional and promotional text messages will be sent from Rouxte Pay.

While we endeavor to send routine communications between the hours of 8 a.m. and 9 p.m., local time, you acknowledge and agree that we may send or you may receive text messages, calls, and push communications from us at any time (including time sensitive communications; communications related to items, item issues; or contemporaneous communications related to other actions taken by you). Message frequency varies, and message and data rates may apply for text messages and calls.

IF YOU WISH TO OPT OUT OF TEXT MESSAGES, TEXT “STOP” OR

“CANCEL” TO THE NUMBER WHICH YOU ARE RECEIVING THE TEXT

MESSAGES FROM.

YOU ACKNOWLEDGE THAT YOU ARE NOT REQUIRED TO CONSENT

TO RECEIVE EMAILS OR CALLS AS A CONDITION OF USING ROUXTE

PAY. IF YOU WISH TO OPT OUT OF ALL EMAILS OR CALLS THAT

OPTION IS AVAILABLE TO YOU VIA THE ROUXTE PAY APP. NO

FURTHER MESSAGES WILL BE SENT TO YOU, UNLESS INITIATED BY

YOU. FOR COMMUNICATION SERVICE SUPPORT OR ASSISTANCE, PLEASE CONTACT CUSTOMER SERVICE.

6. YOUR INFORMATION

Your Information is any information you provide, publish, or post, and any information provided on your behalf, to or through Rouxte Pay (including any profile information you provide) or send to other Users. Our collection and use of personal information in connection with Rouxte Pay is as provided in our Privacy Policy. You are solely responsible for your Information and your interactions with other members of the public, and we act only as a passive conduit for your online posting of your Information. You agree to provide and maintain accurate, current and complete Information and that we and other members of the public may rely on your Information as accurate, current and complete. Rouxte Pay does not assert any ownership over your Information; rather, as between you and Rouxte Pay, subject to the rights granted to us in this Agreement, you retain full ownership of all of your Information and any intellectual property rights or other proprietary rights associated with your Information.

7. RESTRICTED ACTIVITIES

With respect to your use of Rouxte Pay, and your participation in our Services, you agree that you will not:

• impersonate any person or entity;

• stalk, threaten, or otherwise harass any person, or carry any weapons;

• violate any law, statute, rule, permit, ordinance or regulation;

• interfere with or disrupt Rouxte Pay or the servers or networks connected to Rouxte Pay;

• post Information or interact on Rouxte Pay in a manner which is fraudulent, libelous, abusive, obscene, profane, sexually oriented, harassing, or illegal;

• use the Rouxte Pay in any way that infringes any third party's rights, including: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;

• post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy or limit the functionality of Rouxte Pay;

• "frame" or "mirror" any part of Rouxte Pay, without our prior written authorization or use tags or code or other devices containing any reference to us in order to direct any person to any other website for any purpose;

• modify, adapt, translate, reverse engineer, decipher, decompile or otherwise disassemble any portion of Rouxte Pay;

• transfer, lend, or sell your User account, password and/or identification, or any other User's Information to any other party;

• use a false identifying information, impersonate or misrepresent any person or entity, or your affiliation with any person or entity, or otherwise omit, misrepresent, or mislead as to the origin or source of any entity accessing Rouxte Pay;

• discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity or expression, physical or mental disability, medical condition, marital status, age or sexual orientation;

• circumvent any measures implemented by Rouxte Pay to prevent or address violations of this Agreement; or

• cause any third party to engage in the restricted activities above. Should you suspect that any unauthorized party may be using your User account or you suspect any other breach of security or violation of this Agreement, you agree to notify us immediately.

8. REPRESENTATIONS, WARRANTIES, &

AGREEMENTS

By engaging in Services as User of Rouxte Pay, you represent, warrant, and agree that: Users accepting a Rouxte Pay request and acting as item transport, possess a valid driver's license and are authorized and medically fit to operate a motor vehicle/ bicycle/scooter/ebike and have all appropriate licenses, approvals and authority to transport items in all jurisdictions in which User accepts Rouxte Pay requests. Users accepting a Rouxte Pay request and acting as item transport, own, or have the legal right to operate, the vehicle motor vehicle/bicycle/scooter/ebike you use when accepting Rouxte Pay requests; such vehicle is in good operating condition and meets the industry safety standards and all applicable statutory and state and local requirements for a vehicle of its kind; and any and all applicable safety recalls have been or will be remedied per manufacturer instructions. Users while accepting a Rouxte Pay request and acting as item transport, will not engage in reckless behavior while driving or otherwise providing Rouxte Pay Services, operate a vehicle motor vehicle/bicycle/scooter/ebike that is unsafe to drive, drive or operate a vehicle in an unsafe manner, transport items while under the influence of alcohol or drugs, or take action that harms or threatens to harm the safety of the Rouxte Pay community or third parties. You will comply with Rouxte Pay’s reasonable requests to provide information in connection with complaints, law enforcement requests, or any other incident.

9. INTELLECTUAL PROPERTY

All intellectual property rights in and to Rouxte Pay shall be owned by Rouxte Pay absolutely and in their entirety. These rights include database rights, inventions and patentable subject-matter, patents, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered) and other similar rights wherever existing in the world together with the right to apply for protection of the same. All other trademarks, logos, service marks, company or product names set forth in Rouxte Pay are the property of their respective owners. Rouxte Pay shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you. Except for the explicit license grants hereunder, nothing in this Agreement shall be construed to transfer ownership of or grant a license under any intellectual property rights.

Rouxte Pay and other Rouxte Pay logos, designs, graphics, icons, scripts and service names are registered trademarks, trademarks or trade dress of Rouxte Pay in the United States and/or other countries. The Rouxte Pay logo (or any Rouxte Pay Marks) may not be used in any manner that is likely to cause confusion, including but not limited to: use of a Rouxte Pay Mark in a domain name, or use of a Rouxte Pay Mark as a social media handle or name, avatar, profile photo, icon, or banner. You agree that you will not: (1) create any materials that use the Rouxte Pay Marks or any derivatives of the Rouxte Pay Marks as a trademark, service mark, trade name or trade dress, other than as expressly approved by Rouxte Pay in writing; (2) use the Rouxte Pay Marks in any way that tends to impair their validity as proprietary trademarks, service marks, trade names or trade dress, or use the Rouxte Pay Marks other than in accordance with the terms, conditions and restrictions herein; (3) take any other action that would jeopardize or impair Rouxte Pay's rights as owner of the Rouxte Pay Marks or the legality and/or enforceability of the Rouxte Pay Marks, including challenging or opposing Rouxte Pay's ownership in it’s Marks; (4) apply for trademark registration or renewal of trademark registration of any of the Rouxte Pay Marks, any derivative of it’s Marks, any combination of the it’s Marks and any other name, or any trademark, service mark, trade name, symbol or word which is similar to the Rouxte Pay Marks; (5) use the Rouxte Pay Marks on or in connection with any product, service or activity that is in violation of any law, statute, government regulation or standard.

10. DISCLAIMERS

The following disclaimers are made on behalf of Rouxte Pay, and each of our respective officers, directors, employees, and agents. It is up to the Users to decide whether or not to accept the request of another User contacted through Rouxte Pay. We cannot ensure that a User will complete an arranged request. We have no control over the quality or safety of the item that occurs as a result of the request rendered. Any safety-related feature, process, policy, standard, or other effort undertaken by Rouxte Pay is not an indication of any employment or agency relationship with any User.

Rouxte Pay is provided on an "as is" basis and without any warranty or condition, express, implied or statutory. We do not guarantee and do not promise any specific results from use of Rouxte Pay, including the ability to provide or receive services at any given location or time. To the fullest extent permitted by law, we specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. We do not warrant that your use of Rouxte Pay will be accurate, complete, reliable, current, secure, uninterrupted, always available, or error-free, or will meet your requirements, that any defects in Rouxte Pay will be corrected, or that the Rouxte Pay is free of viruses or other harmful components. We disclaim liability for, and no warranty is made with respect to, connectivity, availability, accuracy, completeness, and reliability of Rouxte Pay. You are responsible at all times for your conduct and the consequences of your conduct while using Rouxte Pay. Please note that there are risks of dealing with underage persons or people acting under false pretense, and we do not accept responsibility or liability for any content, communication or other use or access of Rouxte Pay by unapproved persons under the age of 16 in violation of this Agreement. Rouxte Pay is not responsible for the conduct, whether online or offline, of any User. You are solely responsible for your interactions with other Users. We are not responsible for, items not included in the in-app request. By using Rouxte Pay, you agree to accept such risks and agree that Rouxte Pay is not responsible for the acts or omissions of Users. You are responsible for the use of your User account and Route Pay expressly disclaims any liability arising from the unauthorized use of your User account. It is possible for others to obtain information about you that you provide, publish or post to or through Rouxte Pay (including any profile information you provide), send to other Users, or share during the Services, and to use such information to harass or harm you. We are not responsible for the use of any personal information that you disclose to other Users. Please carefully select the type of information that you post or release to others on Rouxte Pay. We disclaim all liability, regardless of the form of action, for the acts or omissions of other Users (including unauthorized users, or "hackers").

Under no circumstances will we be responsible for any loss or damage resulting from your reliance on information or other content posted by third parties, whether on Rouxte Pay or otherwise. We reserve the right, but we have no obligation, to monitor the materials posted on Rouxte Pay and remove any such material that in our sole opinion violates, or is alleged to violate, the law or this Agreement or which might be offensive, illegal, or that might violate the rights of, harm, or threaten the safety of Users or others. Location data provided by Rouxte Pay is for basic location purposes only and is not intended to be relied upon in situations where precise location information is needed or where erroneous, inaccurate or incomplete location data may lead to death, personal injury, or property or environmental damage. We do not guarantee the availability, accuracy, completeness, reliability, or timeliness of location data tracked or displayed by our platform. Any of your Information, including geolocational data, you upload, provide, or post may be accessible to Rouxte Pay and certain Users. Rouxte Pay shall not be responsible or liable for any fees, costs, or overage charges associated with any data plan you use to access Rouxte Pay. This paragraph applies to any version of Rouxte Pay that you acquire from the Apple App Store. This Agreement is entered into between you and Rouxte Pay. Apple, Inc. ("Apple") is not a party to this Agreement and shall have no obligations with respect to Rouxte Pay. Rouxte Pay, not Apple, is solely responsible for Rouxte Pay and the content thereof as set forth hereunder. However, Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement. Upon your acceptance of this Agreement, Apple shall have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof. Rouxte Pay shall not be in breach of this Agreement nor liable for failure or delay in performing obligations under this Agreement if such failure or delay results from events, circumstances or causes beyond its reasonable control including (without limitation) natural disasters or acts of God; or any other cause beyond the party's reasonable control. All service dates under this Agreement affected by force majeure shall be tolled for the duration of such force majeure.

11. STATE AND LOCAL DISCLOSURES

Certain jurisdictions require additional disclosures to you, By accepting this Agreement, you acknowledge that Rouxte Pay has provided these disclosures to you and that you have read them. Please check regularly for updates.

12. INDEMNITY

You will indemnify and hold harmless and, defend Rouxte Pay including our affiliates, from and against any claims, actions, suits, losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of Rouxte Pay, including: (1) your breach of this Agreement or the documents it incorporates by reference; (2) your violation of any law or the rights of a third party as a result of your own interaction with such third party; (3) any allegation that any materials or Information that you submit to us or transmit through Rouxte Pay or to us infringes, misappropriates, or otherwise violates the copyright, trademark, trade secret or other intellectual property or other rights of any third party; (4) your ownership, use or operation of a motor vehicle/bicycle/scooter/ebike in association with fulfilling the in-app request while transporting the item; and/or (5) any other activities in connection with Rouxte Pay. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person. You will not, without the prior written consent of Rouxte Pay, agree to any settlement on behalf of any Indemnified Party which includes either the obligation to pay any monetary amounts, or any admissions of liability, whether civil or criminal, on the part of any Indemnified Party.

13. LIMITATION OF LIABILITY

IN NO EVENT WILL ROUXTE PAY, INCLUDING OUR AFFILIATES,

SUBSIDIARIES, PARENTS, SUCCESSORS AND ASSIGNS, AND EACH OF

OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND/OR

AGENTS (COLLECTIVELY “ROUXTE PAY" FOR PURPOSES OF THIS

SECTION), BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL,

EXEMPLARY, PUNITIVE, CONSEQUENTIAL, OR INDIRECT DAMAGES

ARISING OUT OF OR IN CONNECTION WITH ROUXTE PAY, OR THIS

AGREEMENT, HOWEVER ARISING, INCLUDING NEGLIGENCE, EVEN

IF WE OR OUR AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU AGREE THAT ROUXTE PAY HAS NO RESPONSIBILITY OR

LIABILITY TO YOU RELATED TO ANY TRANSPORTATION, GOODS, OR

THIRD-PARTY SERVICES SET FORTH IN THIS AGREEMENT. FOR

CLARITY AND WITHOUT LIMITING THE FOREGOING, HAS NO

RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES ARISING OUT OF

OR IN CONNECTION WITH YOUR USE OF OR RELIANCE ON

TRANSPORTATION, GOODS, OR THIRD-PARTY SERVICES SET FORTH

IN THIS AGREEMENT OR ANY TRANSACTION OR RELATIONSHIP

BETWEEN YOU AND ANY THIRD-PARTY PROVIDER.

CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR

LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU,

SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR

LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE

ADDITIONAL RIGHTS.

14. TERM AND TERMINATION

This Agreement is effective upon your acceptance of this Agreement. This Agreement may be terminated: (a) by User, without cause, upon seven (7) days prior written notice to Rouxte Pay; or (b) by either party immediately, without notice, upon the other party's material breach of this Agreement, including but not limited to any breach of “Section 7- Restricted Activities” of this Agreement. In addition, Rouxte Pay may terminate this Agreement or deactivate your User account or cease offering or deny access to Rouxte Pay or any portion thereof immediately in the event: (1) you are no longer eligible to qualify as a User; (2) you no longer qualify to provide Rouxte Pay Services; (3) Rouxte Pay has the good faith belief that such action is necessary to protect the safety of the community or third parties. (4) Sections 2, 5, 6 (with respect to the license), 9-10, and 12-20 shall survive any termination or expiration of this Agreement.

15. DISPUTE RESOLUTION AND ARBITRATION

AGREEMENT

(a) Agreement to Binding Arbitration Between You and Rouxte Pay.

YOU AND ROUXTE PAY MUTUALLY AGREE TO WAIVE OUR

RESPECTIVE RIGHTS TO RESOLUTION OF DISPUTES IN A COURT OF

LAW BY A JUDGE OR JURY AND AGREE TO RESOLVE ANY DISPUTE BY

ARBITRATION. This agreement to arbitrate ("Arbitration Agreement") is governed by the laws of the State of Louisiana. This Arbitration Agreement survives after the Agreement terminates or your relationship with Rouxte Pay ends. ANY ARBITRATION UNDER THIS

AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS

ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED. Except as

expressly provided below, this Arbitration Agreement applies to all Claims (defined below) between you and Rouxte Pay (as defined above) as well as between you and our successors and assigns, employees, agents, or shareholders. This Arbitration Agreement also applies to claims between you and our providers; and such service providers shall be considered intended third-party beneficiaries of this Arbitration Agreement. Except as expressly provided below, ALL DISPUTES AND CLAIMS BETWEEN

US (EACH A "CLAIM" AND COLLECTIVELY, "CLAIMS") SHALL BE

EXCLUSIVELY RESOLVED BY BINDING ARBITRATION. These Claims include, but are not limited to, any dispute, claim or controversy, whether based on past, present, or future events, arising out of or relating to: this Agreement and prior versions thereof (including the breach, termination, enforcement, interpretation or validity thereof), Rouxte Pay referrals or loyalty programs, any other goods or services made available through Rouxte Pay, your relationship with Rouxte Pay, the threatened or actual suspension, deactivation or termination of your User account or this Agreement, any promotions or offers made by Rouxte Pay, discrimination, harassment, retaliation, fraud, defamation, emotional distress, breach of any express or implied contract or covenant, claims arising under federal or state consumer protection laws; claims arising under antitrust laws, claims arising under the Telephone Consumer Protection Act and Fair Credit Reporting Act; and claims arising under the Civil Rights Act of 1964, Americans With Disabilities Act, and state statutes, if any, addressing the same or similar subject matters, and all other federal and state statutory and common law claims.

BY AGREEING TO ARBITRATION, YOU UNDERSTAND THAT YOU AND

ROUXTE PAY ARE WAIVING THE RIGHT TO SUE IN COURT OR HAVE A

JURY TRIAL FOR ALL CLAIMS, EXCEPT AS EXPRESSLY OTHERWISE

PROVIDED IN THIS ARBITRATION AGREEMENT. This Arbitration Agreement is intended to require arbitration of every claim or dispute that can lawfully be arbitrated, except for those claims and disputes which by

the terms of this Arbitration Agreement are expressly excluded from the requirement to arbitrate. (b) Prohibition of Class Actions and Non-Individualized Relief.

YOU UNDERSTAND AND AGREE THAT YOU AND ROUXTE PAY MAY

EACH BRING CLAIMS IN ARBITRATION, AGAINST THE OTHER, ONLY

IN AN INDIVIDUAL CAPACITY AND NOT ON A CLASS, COLLECTIVE

ACTION, OR REPRESENTATIVE BASIS ("CLASS ACTION WAIVER").

YOU UNDERSTAND AND AGREE THAT YOU AND ROUXTE PAY BOTH

ARE WAIVING THE RIGHT TO PURSUE OR HAVE A DISPUTE

RESOLVED AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED

CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING.

NOTWITHSTANDING THE FOREGOING, THIS SECTION 15(B) SHALL

NOT APPLY TO REPRESENTATIVE PRIVATE ATTORNEYS GENERAL

ACT CLAIMS BROUGHT AGAINST ROUXTE PAY, WHICH ARE

ADDRESSED SEPARATELY IN SECTION 15(C). ALSO

NOTWITHSTANDING THE FOREGOING, THE PARTIES MAY AGREE TO

PARTICIPATE IN A CLASS-WIDE SETTLEMENT. The arbitrator shall have no authority to consider or resolve any Claim or issue any relief on any basis other than an individual basis. The arbitrator shall have no authority to consider or resolve any Claim or issue any relief on a class, collective, or representative basis. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claims. Notwithstanding any other provision of this Agreement, the Arbitration Agreement or the American Arbitration Association ("AAA") Rules, or the rules of any other arbitration provider agreed to by the parties or appointed by a court, disputes regarding the interpretation, applicability, or enforceability of this Section 15(b) may be resolved only by a court and not by an arbitrator. In any case in which: (1) the dispute is filed as a class, collective, or representative action or otherwise seeks relief that is not limited to the individual party seeking relief, and (2) there is a final judicial determination that this Section 15(b) is unenforceable with respect to any Claim or any particular remedy for a Claim (such as a request for public injunctive relief), then that Claim or particular remedy (and only that Claim or particular remedy) shall be severed from any remaining claims and/or

remedies and may be brought in a court of competent jurisdiction, but the Class Action Waiver and all other provisions in this Section 15(b) shall be enforced in arbitration on an individual basis as to all other Claims or remedies to the fullest extent possible. The Parties agree that a court will decide any Claim or any particular remedy for a Claim severed from any arbitration only after the completion of that arbitration. (c) Informal Notice. A party who intends to initiate arbitration may first send to the other a written notice of the dispute ("Informal Notice") to allow the parties 60 days (or longer as may be mutually agreed to by you and Rouxte Pay) to attempt to negotiate the dispute, claim, or controversy. Your Notice to Rouxte Pay should be sent by mail in the manner prescribed in Section 20. Rouxte Pay's notice to you will be sent to the contact information that you have provided to Rouxte Pay. Except for Claims subject to Section 15(h), sending an Informal Notice will not toll the statute of limitations unless Rouxte Pay and you agree to tolling. (d) Rules Governing the Arbitration. Any arbitration conducted pursuant to this Arbitration Agreement shall be administered by the AAA pursuant to Consumer Arbitration Rules and, if applicable, its Mass Arbitration Supplementary Rules, that are in effect at the time the arbitration is initiated (the "AAA Rules"), as modified by the terms set forth in this Agreement. Copies of the AAA rules can be obtained at the AAA's website. Notwithstanding the foregoing, if requested by you and if proper based on the facts and circumstances of the Claims presented, the arbitrator shall have the discretion to select a different set of AAA Rules, but in no event, unless you and Rouxte Pay agree otherwise, shall the arbitrator consolidate more than one person's Claims, or otherwise preside over any form of representative, collective, or class proceeding. The parties may select a different arbitration administrator, forum, and/or third party neutral upon mutual written agreement. If the AAA is unable or unwilling to administer the arbitration under this Arbitration Agreement, you and Rouxte Pay will select another arbitration provider, forum, and/or third party neutral upon mutual written agreement. If there is no agreement, a court will do so. To commence arbitration, either you or we may file a Demand for Arbitration with the AAA and serve a copy on the other party. You and we agree that notwithstanding any rules of the arbitration provider to the contrary, the Demand must: (1) describe the factual and legal nature and basis of the claim or dispute; (2) set forth the specific relief sought; and (3) include the name, mailing and email addresses, and phone number of the party bringing the claim. If your current name or contact information

differs from the information you provided Rouxte Pay in connection with your User account, your Demand must also include the most recent name and contact information you provided Rouxte Pay in connection with your User account. These requirements are essential for the parties to have appropriate notice of the claims against them. If any of these requirements has not been met, the AAA (or any other arbitration provider selected by the parties) may not accept, administer, assess, or demand fees in connection with such an arbitration. If the arbitration already is pending, it must be dismissed. If a process arbitrator has been appointed at the request of a party, the process arbitrator can enforce the requirement that arbitration not be commenced until these requirements for the Demand have been satisfied. Except as specified in Sections 15(b) and (c) above, the arbitrator may award any individualized remedies that would be available in court. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claims. The arbitrator will provide a reasoned written statement of the arbitrator's decision which shall explain the award given and the findings and conclusions on which the decision is based. The arbitrator will decide the substance of all claims in accordance with applicable law, and will honor all claims of privilege recognized by law. The arbitrator's award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof, provided that any award may be challenged in a court of competent jurisdiction. (e) Arbitration Fees and Awards. The payment of filing and arbitration fees will be governed by the relevant AAA Rules subject to the following modifications: 1. If Rouxte Pay initiates arbitration under this Arbitration Agreement, we will pay all AAA filing and arbitration fees. 2. Unless applicable law provides otherwise, each party shall pay its own attorneys' fees and pay any costs that are not unique to the arbitration (i.e., costs that each party would incur if the claim(s) were litigated in a court such as costs to subpoena witnesses and/or documents, take depositions and purchase deposition transcripts, copy documents, etc.). Notwithstanding the foregoing, an arbitrator may award costs as provided in Federal Rule of Civil Procedure 68 or any state equivalents (which the parties agree shall apply in arbitration).

3. At the end of any arbitration, the arbitrator may award reasonable fees and costs or any portion thereof to you if you prevail, to the extent authorized by applicable law. 4. If the amount in dispute exceeds U.S. $1,000,000, either party shall have the right to appeal via AAA's Optional Appellate Arbitration Rules, with the appealing party bearing all such costs. 5. The parties agree that, notwithstanding any rule to the contrary, the deadline to pay any fees imposed by the AAA that are necessary for the claims to proceed shall not be due until the earliest of: (i) a date agreed upon by both parties in writing, (ii) the date on which the AAA can appoint an arbitrator to begin administering the dispute within 30 days (i.e., the process arbitrator for the initiation fee, or the merits arbitrator(s) for arbitrator compensation and per-case, arbitrator appointment, or case-management fees, as applicable), or (iii) 120 days after issuance of the invoice, provided, however, that if otherwise consistent with this agreement, a court will have authority to enjoin the imposition of fees by the AAA without penalty to the non-paying party if a party disputes the applicability of the arbitration agreement. The AAA shall also hold any fees in abeyance without penalty to the non-paying party if both parties agree or if ordered by a court. (f) Location and Manner of Arbitration. Unless you and Rouxte Pay agree otherwise, the arbitration hearing, if any, will take place in the Parish/County which Rouxte Pay has it’s Principal Place of Business or by videoconference, and the arbitration hearing, if any, will take place in the Parish/ County in which Rouxte Pay has its Principal Place of Business or by videoconference. If AAA arbitration is unavailable in that Parish/County, the arbitration hearings will take place in the nearest available location for an AAA arbitration. Your right to the hearing and the format of the hearing will be determined by the AAA Rules. You and Rouxte Pay agree that you and a Rouxte Pay representative will personally appear (which can include appearance by videoconference) at the hearing (along with all respective legal counsel, if the parties are represented by counsel). (g) Additional Procedures for Coordinated Claims. If 25 or more claimants submit Informal Notices or Demands, or seek to file arbitrations raising similar claims and are represented by the same or coordinated counsel (regardless of whether the cases are submitted simultaneously), or if we initiate disputes raising similar claims against 25 or more claimants represented by the same or coordinated counsel, the AAA's Mass Arbitration Supplementary Rules,

as modified by this Arbitration Agreement, shall apply, and all of the cases must be resolved in arbitration under the process described in this Section 15(h). You and we agree to this process even though it may delay the arbitration of either party's claims. A first set of arbitrations will be resolved using bellwether proceedings if the claims are not resolved during pre-arbitration negotiations, if any. In this first stage, each side shall select up to 20 cases (40 cases total) to be filed in arbitration. The cases shall be resolved individually by different arbitrators to the extent that the AAA has a sufficient number of arbitrators available. If the AAA does not have a sufficient number of available arbitrators to decide all of the cases filed, the AAA may assign multiple cases to the same arbitrator, but the arbitrator must still resolve each case individually, and no case shall be binding on the others or on subsequent arbitrations. In the meantime, no other cases may be filed in arbitration, and the AAA shall not accept, administer, or demand payment of fees for arbitrations commenced in violation of this Section 15(h). After this first stage of cases is completed, the parties must engage in a single mediation of all remaining cases, and Rouxte Pay will pay the mediation fee. The parties shall attempt to reach agreement on a mutually agreeable mediator. If the parties cannot reach an agreement, AAA will oversee a rank and strike process with the parties and, if no agreeable mediator is chosen, AAA may administratively appoint a mediator. If the parties cannot agree how to resolve the remaining cases after the conclusion of the bellwether proceedings, to increase the efficiency of administration and resolution of the remaining cases, AAA shall (1) administer the arbitration demands in batches of 100 arbitrations per batch (or, if between 25 and 99 individual arbitrations are filed, a single batch of all those arbitrations, and, to the extent there are fewer than 100 arbitrations left over after the batching described above, a final batch consisting of the remaining arbitrations); (2) appoint one arbitrator for each batch, whom AAA will appoint without soliciting input or feedback from any party; and (3) provide for the resolution of each batch on a consolidated basis with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award. AAA shall administer all batches concurrently, to the extent possible. This Section 15(h) and each of its requirements are intended to be severable from the rest of this Arbitration Agreement. If, after exhaustion of all appeals, a court decides that the process in this Section 15(h) is not enforceable, then the cases may be filed in arbitration pursuant to the AAA's Mass Arbitration Supplementary Rules.

(h) Exceptions to Arbitration. This Arbitration Agreement shall not require arbitration of the following types of claims: (1) small claims actions brought on an individual basis that are within the scope of such small claims court's jurisdiction, so long as the action is not removed or appealed to a court of general jurisdiction; (2) claims that may not be subject to arbitration as a matter of generally applicable law not preempted by the FAA; and (3) individual claims of sexual assault or sexual harassment in connection with the use of Rouxte Pay. Where these claims are brought in a court of competent jurisdiction consistent with Section 16, Rouxte Pay will not require arbitration of those claims. Rouxte Pay’s agreement not to require arbitration of these claims does not waive the enforceability of any other provision of this Arbitration Agreement (including without limitation the waivers provided in Section 15(b)), or of the enforceability of this Arbitration Agreement as to any other dispute, claim, or controversy. (i) Severability. Except as otherwise provided in the severability provisions in Sections 15(b) and (c) above, in the event that any portion of this Arbitration Agreement is deemed illegal or unenforceable under applicable law, such provision shall be severed and the remainder of the Arbitration Agreement shall be given full force and effect. (j) Binding Effect; Third-Party Beneficiaries. This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns, where their underlying claim(s) arise out of or relate to your use of Rouxte Pay. To the extent that any third-party beneficiary to this Agreement brings claims against a party, those claims shall also be subject to this Arbitration Agreement.

16. CHOICE OF FORUM AND CLASS-ACTION AND

COORDINATED-ACTION WAIVER FOR NON-ARBITRATED

CLAIMS

Claims excepted from arbitration or determined by a court of competent jurisdiction not to be subject to arbitration, shall be brought exclusively in the state or federal courts in the state in which the incident or accident underlying the plaintiff's claim(s) occurred, notwithstanding that other courts may have subject matter jurisdiction over the claims or personal jurisdiction over the parties. If for any reason claims do not proceed in arbitration, such claims may be brought and litigated on an individual basis only. On an individual basis means that you cannot bring such claims as a class, collective, coordinated, consolidated, mass, multi- plaintiff, joint, and/or representative action against Rouxte Pay, or otherwise seek to include your claims or case in a pending class, collective, coordinated, consolidated, mass, multi-plaintiff, joint, and/or representative action against Rouxte Pay. No action brought by you may be consolidated or joined in any fashion with any other proceeding, except that the parties may agree to participate in a class-wide settlement. The interpretation, enforceability, and validity of this paragraph shall be governed by the laws of the State of Louisiana without regard to choice of law principles, and by any applicable federal law. If Louisiana law is inapplicable for any reason, then the interpretation, enforceability, and validity of this paragraph shall be governed by the law of the state where the court of competent jurisdiction deciding the claims is located. If there is a final judicial determination that any part of this paragraph is unenforceable or unlawful for any reason, the unenforceable or unlawful portion shall be severed and severance shall have no effect whatsoever on the enforceability, applicability, or validity of any other part of this Agreement, including without limitation the choice-of-forum provision in the preceding paragraphs.

17. CONFIDENTIALITY

You agree not to use any technical, financial, strategic and other proprietary and confidential information relating to Rouxte Pay’s business, operations and properties, information about a User made available to you in connection with such User's use of Rouxte Pay, which may include the User's name, pick-up location, contact information and photo ("Confidential Information") disclosed to you by Rouxte Pay for your own use or for any purpose other than as contemplated herein. You shall not disclose or permit disclosure of any Confidential Information to third parties, and you agree not to store separate and outside of Rouxte Pay any Confidential Information obtained from Rouxte Pay.

Some portions of the Confidential Information you receive may be protected by federal and/or state confidentiality laws, such as the Health Information Portability and Accountability Act of 1996 ("HIPAA"), governing the privacy and security of protected (patient) health information. (Examples include accepting in-app requests to transport medicine, medical devices, or anything similar).You understand that any violation of the Agreement's confidentiality provisions may violate HIPAA or other federal and/or state confidentiality laws and could result in civil or criminal penalties against you. You will take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information in order to prevent it from falling into the public domain. Notwithstanding the above, you shall not have liability to Rouxte Pay with regard to any Confidential Information which you can prove:

• was in the public domain at the time it was disclosed by Rouxte Pay or has entered the public domain through no fault of yours;

• was known to you, without restriction, at the time of disclosure, as demonstrated by files in existence at the time of disclosure;

• is disclosed with the prior written approval of Rouxte Pay;

• becomes known to you, without restriction, from a source other than Rouxte Pay without breach of this Agreement by you and otherwise not in violation of Rouxte Pay's rights;

• or is disclosed pursuant to the order or requirement of a court, administrative agency, or other governmental body;

• provided, however, that you shall provide prompt notice of such court order or requirement to Rouxte Pay to enable Rouxte Pay to seek a protective order or otherwise prevent or restrict such disclosure.

18. RELATIONSHIP WITH ROUXTE PAY

You acknowledge and agree that you and Rouxte Pay are not in a direct business relationship, and the relationship between the parties under this Agreement is solely that of independent contracting parties, and that any items transported are voluntary at good-will of known contacts. You and Rouxte Pay expressly agree that (1) this is not an employment agreement and does not create an employment relationship between you and Rouxte Pay; and

(2) no joint venture, franchisor-franchisee, partnership, or agency relationship is intended or created by this Agreement. You have no authority to bind Rouxte Pay, and you will not hold yourself out as an employee, agent or authorized representative of Rouxte Pay; and (3) Any items transported are done so as an agreement between Users. Any monies exchanged are not exchanged through Rouxte Pay, and all actions are taken through known Contacts, out the kindness of one’s own heart. Rouxte Pay does not, and shall not be deemed to, direct or control you generally or in your performance under this Agreement specifically, your acts or omissions, or your operation and maintenance of your transportation used to transport the requested item. You retain the sole right to determine when, where, and for how long you will use Rouxte Pay. Rouxte Pay does not, and shall not be deemed to, unilaterally prescribe specific dates, times of day, or any minimum number of hours for you to use Rouxte Pay. You retain the option to accept or to decline or ignore a request via Rouxte Pay, or to cancel an accepted request, subject to current cancellation policies. Rouxte Pay does not, and shall not be deemed to, require you to accept any specific request for item transport as a condition of maintaining access to the platform. With the exception of any signage required by law or permit/license rules or requirements, Rouxte Pay shall have no right to require you to: (a) display Rouxte Pay names, logos or colors on your vehicle(s); or (b) wear a uniform or any other clothing displaying Rouxte Pay’s names, logos or colors. You acknowledge and agree that you have complete discretion to provide Services or otherwise engage in any business or employment activities, including but not limited those activities similar to the Rouxte Pay, and that Rouxte Pay does not, and shall not be deemed to, restrict you from engaging in any such activity.

19. THIRD PARTY SERVICES

This Agreement between you and Rouxte Pay governs your use of the Rouxte Pay Platform in connection with the Third-Party Services. You understand that the Third-Party Services may also be subject to terms and pricing of the third-party provider (collectively, the "Third-Party Terms") which will govern your relationship with such third-party provider, as applicable. You agree that Rouxte Pay is not responsible and may not be held liable for the Third-Party Services

or the actions or omissions of the third-party provider. Such Third-Party Services may not be investigated, monitored or checked for accuracy, appropriateness, or completeness by Rouxte Pay, and Rouxte Pay is not responsible for any Third-Party Services accessed through the Rouxte Pay Platform. In the event of a conflict in the terms of any Third-Party Terms and this Agreement, the terms of this Agreement shall control with respect to Rouxte Pay and your agreements with Rouxte Pay herein, and the limitations of liability set forth in Section 13 above shall also apply to the third-party provider. The Dispute Resolution and Arbitration Agreement provisions in Section 15 above shall apply instead of any terms in any Third-Party Terms for all purposes except with respect to claims that are solely against the third-party provider.

20. GENERAL

Except as provided in Sections 15 and 16, this Agreement shall be governed by the laws of the State of Louisiana without regard to choice of law principles. This choice of law provision is only intended to specify the use of Louisiana law to interpret this Agreement and is not intended to create any other substantive right to non- Louisiana residents to assert claims under Louisiana law whether by statute, common law, or otherwise. If any provision of this Agreement is or becomes invalid or non-binding, the parties shall remain bound by all other provisions of this Agreement. In that event, the parties shall replace the invalid or non-binding provision with provisions that are valid and binding and that have, to the greatest extent possible, a similar effect as the invalid or non-binding provision, given the contents and purpose of this Agreement. You agree that this Agreement and all incorporated agreements may be automatically assigned by Rouxte Pay, in our sole discretion by providing notice to you. You may not assign this Agreement without Rouxte Pay's prior written approval. Any purported assignment by you in violation of this Section 20 shall be void. Except as explicitly stated otherwise, any notices to Rouxte Pay shall be given by certified mail, postage prepaid and return receipt requested to Rouxte Pay’s Headquarters/Principal Place of Business. Any notices to you shall be provided to you through the Rouxte Pay Platform or given to you via the email address or physical address you provide to us during the registration process. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. The words "include", "includes" and

"including" are deemed to be followed by the words "without limitation." A party's failure to act with respect to a breach by the other party does not constitute a waiver of the party's right to act with respect to subsequent or similar breaches, any such waiver shall be in writing. This Agreement sets forth the entire understanding and agreement between you and Rouxte Pay with respect to the subject matter hereof and supersedes all previous understandings and agreements between the parties, whether oral or written. If you have any questions regarding the Rouxte Pay, please Contact Us via Email at customersupport@rouxtepay.com